What was the primary objective of the CHAOS strategy used by some airline employees?

The CHAOS strategy was primarily aimed at leveraging disruption to gain attention and create leverage in negotiations. Airline employees employed this tactic during times of labor disputes or when advocating for better working conditions, pay, or job security. By intentionally disrupting operations, such as through orchestrated flight delays, slowdowns, or work stoppages, employees aimed to draw attention to their demands, making it clear to management and the public that their concerns could not be ignored.

This strategy effectively highlighted the impact of employee actions on airline operations, as disruptions often led to significant financial consequences for the airline, thereby increasing pressure on management to address the workers' issues. In this context, the CHAOS strategy functioned as a powerful bargaining tool during labor negotiations, pushing management to come to the table and consider the demands of the employees more seriously.