What is the role of a union steward?

The role of a union steward is fundamentally about representing union members, particularly in grievance procedures. Stewards act as the first line of defense for employees who believe their workplace rights have been violated or who have disputes with management. They serve as a liaison between the union members and the union leadership, ensuring that members' concerns are heard and addressed effectively.

When a grievance arises—whether related to unfair treatment, violations of the collective bargaining agreement, or workplace conditions—union stewards are responsible for guiding employees through the grievance process. This involves investigating the issue, gathering evidence, consulting with the union leadership if necessary, and advocating on behalf of the member during meetings or hearings.

Their role is critical in enforcing the rights secured by the union contract, ensuring that the voices of individual employees are amplified within the larger union structure. While negotiating with management, managing finances, or overseeing safety compliance are important aspects of union operation, the steward's direct advocacy for members in grievance procedures is central to their function.